AMENITIES

• World class new facility
• Wide range of New and Certified Pre-Owned vehicles
• Temperature controlled service drive
• Mercedes-Benz loaner vehicles
• Airport Concierge Service
• Customer lounge with complimentary massage chairs
• Coffee and ice cream bar

3 / 30 GUARANTEE

What is The Exclusive 3/30 Guarantee?
If you are dissatisfied for ANY reason, you have three (3) days or 150 Miles (whichever occurs sooner) to return the vehicle to the dealership for a full refund of the purchase price.

What is the 30 Day Trade-In Program?

We want to make sure your vehicle is the perfect fit! That’s why we give you an entire thirty (30) days or 1,000 miles (whichever occurs sooner) to return the vehicle for a credit towards the purchase of a different vehicle of equal or greater value.

CULTURE

We will recruit, hire, train, recognize, reward, promote and terminate based on our culture.  We will install a series of cultural pillars to reinforce our culture so no one ever forgets who we are.

Meet our team

Meet our leaders

MISSION STATEMENT

Dedicate our lives to inspiring our employees, our customers, and the members of our community in their quest to fulfill their dreams.  It is our fundamental belief that all of this is best achieved through the faithful execution of servant leadership.

MANTRA

We will trip, fall and skin our knees trying to delight our customers

COMPANY PHILOSOPHY

We are a luxury retailer, not a car dealer, our success will be measured in that light.

COMMUNITY – This year we have sponsorship and donations of $128,300 towards many programs in the Nashville community – plus additional charitable giving of volunteer time, resources, gifts and use of our facility to many others.

Ensworth School
Kevin Carter Foundation & Make A Wish Middle Tennessee
Swan Ball
Rock Child Hunger – Bridge Ministries Nashville Wine Auction
MB Championships Golf Tournament
Vanerdbilt Children’s Hospital Ball

Including the following:

Kevin Carter and his wife Shima have one son, Zion, and they reside in Tampa, FL. In 2002, the couple started The Kevin Carter Foundation, which is an organization created to enrich the lives of children and focuses on youth and character development. Carter created a star-studded event in 2001 in Nashville entitled “Waiting for Wishes” Celebrity Waiter’s Dinner where he, fellow athletes and entertainers have raised over $2 million for his foundation and Make-A-Wish foundation to grant the wishes of children with life threatening illnesses. Carter often quotes his father’s saying, “To whom much is given, much is expected” and admits he tries to live by that today. The Kevin Carter Foundation makes a donation to Make-A-Wish® Middle Tennessee, the primary beneficiary of “Waiting for Wishes” with the proceeds of the event. Make-A-Wish® Middle Tennessee grants the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

The Johnny Mac Soldiers Fund provides assistance to veterans who served honorably in any branch of our Armed Forces, and spouses and children of veterans in need of financial support to further their education.  Assistance includes: college scholarships and grants, financial aid for professional certification programs and non-degree programs, and education career counseling and mentor ship.

HELPING OUR LOCAL CHILDREN Many of the children whose families qualify for “free and assisted lunch programs” cannot afford snacks for school snack time or adequate nutrition on the weekends. The Bridge serves the needs of these elementary school children at nearby schools by providing the school with nutritious snacks to distribute during snack time. In addition, each qualifying child receives a take home pack for the weekend with enough nonperishable goods to supply their nutritional needs.

ALL IT TAKES IS $5 DOLLARS You can help us make sure these children are not going with out food. We can fill a back pack with food for the weekend for as little as $5.00. We would love to see this program in more schools and reach more children for Jesus Christ. Visit our donate page today to see how you can help.

We currently serve over 2300 children every week through the “Bridge To Kids” backpack program.

The Swan Ball was established in 1963 by Nashville native Jane Anderson Dudley as a means of raising funds for the new Tennessee Botanical Gardens and Fine Arts Center at Cheekwood.

In 2017:

We believe that is our responsibility to give back to our community and spent countless hours meeting with dozens of local non-profit organizations in Middle Tennessee.  For the entire month of September all profits are donated to The Bridge Ministry and to the relief efforts in Houston TX for those affected by Hurricane Harvey.

MILITARY APPRECIATION

We honor those that serve our country with special partnerships with USAA and Military discounts every day of the year.

In addition to our individual dealer efforts – we are partnered with Mercedes-Benz and the corporate giving to the Johnny Mac Soldier’s fund.

VETERANS PROGRAM

Mercedes-Benz Dealerships offer military Veterans and current members of the National Guard and Reserve the opportunity to transfer their skills and experience into a career with one of the most iconic brands in the world.  As a Mercedes-Benz Certified Systems Technician you will have the opportunity to learn and grow every day, while servicing and repairing the most innovative and technologically advanced luxury automobiles in the world.  The MB DRIVE program provides Veterans with the academic and on-the job training needed to succeed at any Mercedes-Benz dealership, and it is approved for the GI Bill® as a Registered Apprenticeship.

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OUR REPUTATION

Mercedes-Benz of Music City is a proud recipient of the Best of the Best Dealer Recognition Award from Mercedes-Benz. Awarded to the top 10% of dealers in the Mercedes-Benz retail network, this award recognizes superior customer service and management in the Mercedes-Benz community. Our award-winning new inventory, auto service, and parts selection set us apart from other dealers in and around Music City, and is exactly why we’ve triumphed in our first years of business.

Excellence Across the Board

The Best of the Best Dealer Recognition Award is more than a badge of honor; it’s a quality guarantee. Distributed yearly, the award distinguishes select dealers for their dedication to excelling in every department of the dealership, such as:

• Customer Service and Satisfaction
• Management and Leadership
• New Vehicle Sales
• Auto Service and Parts

From our sales department to our auto care center, Mercedes-Benz of Music City continues to provide customer-focused service – as demonstrated by our three Best of the Best recognition’s.

Loyalty, Integrity, and Dedication

In the Mercedes-Benz community, the Best of the Best dealers display ongoing commitment to making the Mercedes-Benz name synonymous with satisfaction.  “Our Best of the Best dealers are more than just great car dealerships.” each represents “…a community of people whose loyalty, integrity, and dedication to our customers make them an invaluable part of the Mercedes-Benz family.”

Continuing to Set the Bar

At Mercedes-Benz of Music City, we embody the essence of Mercedes-Benz by employing entrepreneurial and business prowess to deliver excellent customer service at every turn. All facets of our dealership operate with Music City -area customers in mind. To us, a dealership is only as successful as its customers are satisfied.

Be it new vehicle sales, auto service, or parts transactions, we treat each exchange as a reflection of the Mercedes-Benz brand.

Partner with an Award-Winning Dealer!

Let us show you why we’re ranked among the top Mercedes-Benz dealers in the country!

Don’t take our word for it.  Read what is being said online by our current customers.  Unsolicited testimonials can be found all across the web – from Google to Facebook and beyond customers are singing their praises of their experiences in our Sales and Service departments.  We made it easy – just click here to read some now.