Mercedes-Benz of Music City Awards & Accolades


OUR REPUTATION


Mercedes-Benz of Music City is a proud recipient of the Best of the Best Dealer Recognition Award from Mercedes-Benz. Awarded to the top 10% of dealers in the Mercedes-Benz retail network, this award recognizes superior customer service and management in the Mercedes-Benz community. Our award-winning new inventory, auto service, and parts selection set us apart from other dealers in and around Music City, and is exactly why we’ve triumphed in our first years of business.

Excellence Across the Board

The Best of the Best Dealer Recognition Award is more than a badge of honor; it’s a quality guarantee. Distributed yearly, the award distinguishes select dealers for their dedication to excelling in every department of the dealership, such as:

  • Customer Service and Satisfaction
  • Management and Leadership
  • New Vehicle Sales
  • Auto Service and Parts

From our sales department to our auto care center, Mercedes-Benz of Music City continues to provide customer-focused service – as demonstrated by our three Best of the Best recognition’s.

Loyalty, Integrity, and Dedication

In the Mercedes-Benz community, the Best of the Best dealers display ongoing commitment to making the Mercedes-Benz name synonymous with satisfaction.  “Our Best of the Best dealers are more than just great car dealerships.” each represents “…a community of people whose loyalty, integrity, and dedication to our customers make them an invaluable part of the Mercedes-Benz family.”

Continuing to Set the Bar

At Mercedes-Benz of Music City, we embody the essence of Mercedes-Benz by employing entrepreneurial and business prowess to deliver excellent customer service at every turn. All facets of our dealership operate with Music City -area customers in mind. To us, a dealership is only as successful as its customers are satisfied.

Be it new vehicle sales, auto service, or parts transactions, we treat each exchange as a reflection of the Mercedes-Benz brand.

Partner with an Award-Winning Dealer!

Let us show you why we’re ranked among the top Mercedes-Benz dealers in the country!

 

Don’t take our word for it.  Read what is being said online by our current customers.  Unsolicited testimonials can be found all across the web – from Google to Facebook and beyond customers are singing their praises of their experiences in our Sales and Service departments.  We made it easy – just click here to read some now.



Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore™, which considers the dealership’s average DealerRater star-rating as well as the total number of reviews written about the dealership during the calendar year. Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.

“Our Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience,” said Gary Tucker, CEO of DealerRater. “Customer experience is where today’s deals are won and lost, and DealerRater makes it easy for shoppers to find the experience they are looking for while connecting with the right person at the right dealership.”

The DealerRater Consumer Satisfaction Award is awarded to the top 10% of US franchise dealers. It is based on a minimum of 25 reviews with a minimum of a 4 Star rating for the calendar year.



The CARFAX Top-Rated Dealer Award is based on verified reviews from actual customers. The select group of dealers being recognized in the inaugural CARFAX Top-Rated Dealers of 2019 received an average of 4.7 stars out of five. They are being celebrated for their commitment to building consumer confidence through exceptional service and customer care.



Cargurus Top Rated Dealer is based on real car shoppers’ reviews across the country, this award celebrates an exclusive group of car dealers for their exceptional service and commitment to customer satisfaction. Each dealer in this group had an average dealer rating of 4.5 stars or higher in the year prior.

Directions
Directions ×

734 Envious Lane • Nashville, TN 37217

Get Directions
Mercedes-Benz of Music City 36.14284, -86.700609.